Extendeal
Successful adoption
Robotic Process Automation (RPA) technology is flexible, scalable, and adaptable to any business sector, achieving excellent results.
![](https://itps.one/wp-content/uploads/2023/05/logo_extendeal_color.png)
Extendeal is a healthtech vertical SaaS that enables intelligent purchases for the pharmaceutical industry, having become the unique platform for the daily replenishment of pharmacies.
CHALLENGES
· Solving customer purchase orders on the Femsa electronic platform
· Fostering potential customer loyalty.
· Automating the interaction between platforms to reduce transaction time to seconds.
· Creating reports and transaction dashboards.
· Accessing a self-management portal for the tool.
· Robotizing the process end-to-end to eliminate human errors.
SOLUTIONS
![](https://itps.one/wp-content/uploads/2023/04/Frame-9.png)
Development of RPA bots in SaaS mode.
![](https://itps.one/wp-content/uploads/2023/04/Frame-30-2.png)
OpenSource technology and infrastructure were used to reduce platform development costs.
![](https://itps.one/wp-content/uploads/2023/04/Group-160.png)
Development and implementation time: 3 months.
![](https://itps.one/wp-content/uploads/2023/04/Group-143-1.png)
Continuous improvement and adaptations.
RESULTS
We create intelligent RPA solutions for your company.
![](https://itps.one/wp-content/uploads/2023/04/Frame-10-1.png)
Increased attention span
By using RPA technologies, an environment of process automation was created, allowing up to 25 simultaneous orders to be processed.
![](https://itps.one/wp-content/uploads/2023/04/Frame-1-3.png)
Reduced waiting time
In the first 3 months of the system's production deployment, response time increased by 175%.
![](https://itps.one/wp-content/uploads/2023/04/Frame-29-3.png)
Better UX
More automated services and greater customer access to platform benefits.
![](https://itps.one/wp-content/uploads/2023/04/Group-1.png)
Analysis
It allowed for precise statistics on the purchase circuit and tracking of the best-selling products, as well as analyzing the average delivery time.
![](https://itps.one/wp-content/uploads/2023/04/Frame-30-3.png)
Intelligent Automation
We create intelligent RPA solutions for your company.
Technological innovation - Industry expertise - Process optimization
RELATED SERVICES
Artificial Intelligence & Machine Learning
Discover a world of possibilities for your company's current needs.